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03/27/2005 01:27 PM ID: 46968 Permalink   

Asian Airports are the Best

 

An independent survey of air passengers has revealed that Asian airports are better than the airports in the rest of the world. Hong Kong International Airport came out top of the list followed by Seoul's Incheon and Singapore's Changi airport.

The satisfaction survey was carried out by the Airports Council International (ACI) and the International Air Transport Association (IATA) during 2004. 65,000 interviews were conducted, covering 40 major global airports.

"The fact is -- airports vie for passengers," says Robert Aaronson, of the ACI. "They realize the importance of building customer loyalty in a competitive environment. This survey gives airports the essential benchmarking tool..."

 
  Source: edition.cnn.com  
  WebReporter: boolie Show Calling Card      
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  9 Comments
  
  Airports vie for customers?  
 
I'd say for the majority of travellers, they just go to whichever airport is nearest, or has the cheapest flights leaving from it... do many people actually have a preference of airport based on the "service" as opposed to the convenience?
 
 by: stephen.mcmahon     03/27/2005 05:51 PM     
  agreed  
 
doesnt matter what airport it is, if its got the flight you need to go to it.
 
 by: Mentally ill   03/27/2005 06:52 PM     
  Something tells me  
 
The majority of those Interviewed are Asian... sheer numerical skew, there.

How many Americans fly into Asian airports?

This survey is silly.
 
 by: verboten   03/27/2005 06:57 PM     
  Of course airports vie for customers  
 
The three airports mentioned are the some of the biggest hubs in asia. What that means is a traveler going from A to B might have to pass through one of these hubs to get through their final destination (i.e. going from taiwan to mainland china, since there is no direct route) and they have their choice of carrier who would go through one of these hubs. having gone through each of these airports as well as many american and european and other asian airports i can agree that these three are the best in the world in terms of cleanliness, amenities, and level of service provided by employees. in fact, in each of these 3 airports there are concourses full of shops and eateries, much like a mall within the concourse. there are also many high-end and designer shops in these airports, along with lounge and bar facilities and the occasional massage/spa.

why all this matters is that the course of the trip is just as important as the destination.
 
 by: Sheniferous   03/27/2005 10:24 PM     
  Balls  
 
When I travel, I go via the airports with the cheapest/shortest flights. I leave from Glasgow airport, because I live near Glasgow airport. If I have to go through any of the London airports, I go through whichever has the most suitable flights. I really couldn't give a damn what amenities and designer stores the airport has.
I do not believe there are a significant number of people who choose airport over convenience to make this survey relevant in any way.
 
 by: stephen.mcmahon     03/28/2005 12:47 AM     
  "Hubs"  
 
These airports are less and less become starting and end points for a person's journey. Hubs are airports you connect at, therefore can spend many hours at. I don't want to sit in a chair for 4 hours while I wait for a connecting flight, I'd rather be getting rubbed down (but alas no happy ending).
 
 by: Sheniferous   03/28/2005 01:16 AM     
  To Verboten  
 
Listen here idiot. Has it occurred to you that maybe, just maybe this survey was done online or by travelers who travel to asia? And you got to really stupid if you think no americans ever visted asia. You know how many americans per year go to asia?

Every thread that i see that deals with minorities, i always seem to find your ignorant comments.
 
 by: Digita83   03/28/2005 02:14 AM     
  To Sheniferous  
 
Since when is korea , china or japan a hub? These countries are usually final destinations for americans who travel to asia. Plus, i've visited korea & Japan numerous times, i never waited more than 1 hour at each airport unless i was going in the winter team but during the summer, no more than 1 hour or less waiting.
 
 by: Digita83   03/28/2005 02:17 AM     
  @digita  
 
the winter team? are you an olympic competitor or is that a typo? :)
 
 by: juleslady     03/28/2005 11:02 AM     
 
 
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